ԱՆԱՀԻՏ-Ի ԽՆԱՄՔԻ ՄԻՋՈՑՆԵՐԻ ՎԵՐԱԴԱՐՁԻ ՊԱՅՄԱՆՆԵՐԸ`

According to the RA Law No. 353-N dated 06.04.2017, care products are not subject to return.

We are confident in the quality of our products. However, before purchasing any care products, please review the ingredients to avoid possible allergic reactions.

If your ordered care product was delivered damaged or broken through a third-party delivery service, please contact us at +374 33 007 043. We will review your request, but it is important to keep the product packaging, order confirmation email, and receipt.

If the care product is delivered to you by a courier, please open the package in the presence of the courier, check the condition of the product, and only then accept the delivery.

Silk Scarf Return Policy`

Silk scarves purchased from ANAHIT's website can be returned or exchanged within 14 days from the date of purchase (in accordance with the laws of the Republic of Armenia).

Please review the return terms and conditions.

The return process consists of the following 3 steps. You need to:

• Fill out Return or Exchange Request 
• Deliver the product to the address specified by us
• Receive a refund

The following documents are required to process the product return:

• Identity document
• A printed copy of the electronic notification for online payment
• Handwritten and signed return/exchange application mentioned above

Return conditions vary depending on the reasons for the return.

a) If you simply want to return the product.

If you wish to return the product simply by choice, the box must not be damaged. You cannot return the product if it has been used or damaged after delivery. If none of these conditions are violated, you can return the product within 7 days from the order date. Therefore, please open the package in the presence of the courier.

b) If the product does not match the description or is damaged

If you notice any discrepancy with the product description, please call our customer service center at +374 33 007 043 and report the issue. If you wish, you may request our staff to exchange the item for another product of the same model.

If you still wish to return the product, you may do so within 14 days from the date of order registration.

After submitting the return request, the refund will be given to you in cash.

Attention: Shipping fees are non-refundable when returning a product.